GEMS Seva - Privacy Policy

1. Introduction:

GEMS Seva respects the privacy of our donors, volunteers, beneficiaries, and website visitors. This privacy policy outlines our practices regarding the collection, use, your choices regarding your information and protection of personal information. GEMS Seva is committed to protecting the privacy of all individuals we do business with.

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2. Information Collection:

We collect information through various methods, including:

Directly from You:
Information you provide when you donate, sign up for newsletters, volunteer, or partner, participate in our programs.

Website & Collaboration Tools: Data collected during campaigns, promotions, events, meetings, donations, through web forms, cookies, collaboration tools such as Email, SMS/Texts, WhatsApp and similar technologies.

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3. Types of Information Collected:

We may collect the following types of information from you:

1. Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, mailing address, and IP address.

2. Donating Information: If you donate to our organization, we may collect additional information, such as projects you support, your credit card information, billing address, and donation amount, including donation history.

3. Website Usage Information: We may collect information about how you use our website, such as the pages you visit, the links you click, and the time you spend on each page. This information is collected through cookies and similar technologies.

4. Information related to volunteer activities

5. Any other information you choose to provide

 

4. Use of Information:

The information we collect is used for the following purposes:

1. To keep you informed about causes we care, initiatives, activities and programs

2. To process and acknowledge your donations, send you donation receipts.

3. To communicate with you about our work and fundraising efforts.

4. To personalize your experience on our website.

5. To analyze website traffic and improve our website and services.

6. For internal analysis and record keeping

7. To comply with legal and regulatory obligations

 

5. Information Sharing:

We do not sell, rent, or lease personal information. We will not share your personal information with third parties except in the following limited circumstances:

We may share your information with the following businesses, who help us operate our website, bank, accounting, review/auditing or perform other business functions. These service providers are required to keep your information confidential and may only use it for the purposes we authorize.

1. Service providers,

2. Support organizations,

3. Approved Vendors and

4. Authorized Agencies

5. Legal authorities when required by law: We may disclose your information if we are required to do so by law, such as in response to a court order or subpoena.

6. Merger or Acquisition: If we are involved in a merger or acquisition, your information may be transferred to the new entity.

7. We may share with any other third parties, when required for business, with your consent

 

6. Data Security:

We are committed to ensuring the security of your personal information and implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. However, based on our reliance upon service/platform providers with limited liability, no security measures are perfect, and we cannot guarantee the security of your information.

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7. Data Retention:

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required or permitted by law.

 

8. Implied responsibilities with all Users of our Systems:

We expect users of the platform to exercise reasonable caution at all times with intended use and notify us of any unexpected changes, attempts such as phishing, vishing. suspected business email compromise, exceptions, or information leaks in a timely manner, to exercise our collective efforts to protect the information, rights of users and legitimate use of our platform. By accessing or using www.gems-seva.org, you affirm that you are 13 years of age or older and abide by our privacy policy.

 

9. Your Choices and Rights:

You have the following choices regarding your information:

1. Opt-out of Communications: You can opt-out of receiving our email communications by clicking the unsubscribe link in any of our emails or by contacting us at our email address mentioned in 12. below.

2. Delete Your Information: You can request that we delete your information by contacting us at our email address mentioned in 12. below. Please note that there may be circumstances where we are unable to delete your information due to legal obligations or technical limitations.

3. Cookies and Similar Technologies: We use cookies and similar technologies to track website usage and personalize your experience. You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

You have the right to:

1. Access the personal information we hold about you

2. Request correction of inaccurate information

 

10. Children’s Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at the email mentioned in 12. below. 

 

11. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date at the top of this Policy. We encourage you to review this Privacy Policy periodically for the latest information.

 

12. Contact Information:

For any questions or concerns regarding this privacy policy or our data practices, please contact us.